Tag Archive for 'sms'

SMS and radio in the aftermath of a disaster

From the report Wireless Technology for Social Change: Trends in Mobile Use by NGOs

More than 5,000 people died and 1.6 million were displaced as a result of the May 2006 earthquake in Yogyakarta and Central Java in Indonesia. During the days and weeks following the disaster, ordinary citizens received valuable news via text message. The text messaging service was put in place by Internews, a U.S.- based NGO that works to improve people’s access to information around the world.

The service was run through an emergency AM radio station, Radio Punokawan, established by the Indonesian Press and Broadcast Society, with support from Internews. In addition to radio broadcasts, important information was sent and received from the newsroom via text messaging. Outgoing messages warned of aftershocks and identified communities that had not yet received government assistance. More than 180 Indonesian journalists distributed and received information through the service.

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Texting to pirates

pirate radioI found an article about London pirate radio stations first published in Sunday Times magazine in September 2003. In it the author, Matt Munday, tells how mobile phones and SMS are being used at Xtreme FM to keep contact with listeners:

A show is in progress, the DJs taking turns to mix records together and exchange banter in a cockney pirate patois. The music veers from chunky hip hop to saccharine R&B – like most contemporary pirates, Xtreme champions “urban” sounds, a term that originated as a euphemism for black music. When not DJ-ing, they fiddle with their mobile phones: texting, reading texts, taking calls. Everyone has a top-of-the-range handset.

There is a studio mobile too. It vibrates every few seconds like a faulty alarm clock, as listeners call and text. Scrolling through its inbox, I notice scores of “missed calls”. Big N explains that this is how pirates gauge a record’s popularity. If listeners like a tune, they call in and then ring off, so the studio mobile registers a “missed call”. This costs callers nothing. If Xtreme receives over 20 missed calls from different numbers before a track ends, the DJs play it again. This is why teenagers listen to pirate radio: it’s interactive in ways legal stations can’t match.

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Frontline SMS

I am convinced that Frontline SMS or something similar should be part of an essential toolkit for rural radio stations within the footprint of a mobile telephone signal.

Frontline SMS is a text messaging system “conceived, designed and written firmly with the needs of the non-profit sector in mind”. Basically it is an SMS management and broadcast system that runs on a computer connected to a mobile phone with a data cable. All you need to do is insert a SIM card and you broadcast SMS messages to your listeners and classify and process messages received from them.

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Ethan Zuckerman on “the only technology that compares to the mobile phone”

In a paper entitled “Mobile Phones and Social Activism: Why cell phones may be the most important technical innovation of the decade” originally published on his blog, Ethan Zuckerman argues that the cell phone may be “may be the most important technical innovation of the decade”. Zuckerman, a Fellow affiliated with the Berkman Center for Internet and Society at Harvard Law Schools in the United States, traces some trends in the use of the mobile phone around the world as an “activist technology”. His core thesis is that mobiles are powerful because they’re “pervasive, personal, and capable of authoring content.” Zuckerman’s article also addresses the issue of mobile phones used in conjunction with broadcast radio:

The only technology that compares to the mobile phone in terms of pervasiveness and accessibility in the developing world is the radio. Indeed, considered together, radios and mobile phones can serve as a broad-distribution, participatory media network with some of the same citizen-media dynamics of the Internet, but accessible to a much wider, and non-literate audience.

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SW Radio Africa uses SMS to bypass Zimbabwe censors

Zimbabwe flagIt’s not exactly a local station, but SW Radio Africa does use technology in the service of a community. Faced with one of the most repressive media environments in the world, Gerry Jackson founded SW Radio Africa located in the UK and broadcasting on shortwave and on the internet. The shortwave signal is jammed in urban areas (thanks to Chinese technology, accrding to Jackson), but gets through to rural zones. The station sends headlines to phones in Zimbabwe using SMS, and also streams it programming on the internet and produces podcasts.

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